Frequently Asked Questions
What is Ballistic Fabric?
Ballistic Fabric is a thick, tough, synthetic material used for a variety of applications. Ballistic fabric was originally developed by the DuPont corporation as a material for flak jackets to be worn by World War II airmen. The term ballistic fabric takes its name from the fact that it was intended to protect its wearers from flying debris and fragmentation caused by bullet or artillery shell impacts.
What happened to the zippers?
The Deep Den Dog bed is sewn completely shut, so there are no Velcro or zipper closures. The bottom pad can be removed from the bed for easy washing. Small den beds can be machine-washed (wash each part separately), while larger sizes may need a commercial washer, depending on the size of your washer at home. The largest sizes may need to be tub-soaked or hosed down instead.
What makes your ballistic fabric superior to other bed materials?
Canvas and fabric beds are not chew proof by any means. You have to remember, dogs have been known to chew through materials that you'd never even imagine a dog could chew through. Our military-grade ballistic material is used specifically for it's durability and toughness, which makes for a longer-lasting, chew proof product that outlasts other beds made from inferior materials. Most companies take an off the shelf fabric, one made for furniture or luggage, and use it on a dog bed. We've designed our own fabric built around the function of a dog bed. We've recently upgraded our ballistic material to be Ripstop, which means its now even better at withstanding moderate chewing and scratching. Our fabric is waterproof, so it can withstand rain, outdoor conditions with its UV protection, and pets which may be incontinent. There is nothing on the market that is built better. This is the best option for an all around durable bed. We have paid extreme attention to all the details.
Are your beds really "chew proof"?
To be fair, there's really nothing short of hard metal that is absolutely "chew proof" - dogs have been known to chew through kevlar, wood, bricks, chain link fences and light metals just to name a few! If a dog has the ability and wants to bad enough, they can chew through most materials. However, we advertise our beds as "chew proof", and we stand behind our beds as the most chew proof products available. Ultimately, what makes our beds "chew proof" is not only the materials that we use, but also our 90 Day Chew Proof Warranty!
My dog is a heavy chewer, which bed do you recommend?
The Cujo Cot should be the go to bed for all medium or heavy chewers. With our "No Chew" design, hidden fabric edges, and durable corner covers, and aluminum frame, there is nowhere for dogs to get ahold of the fabric on the bed. Once your dog is conditioned not to chew a Tough bed or Tough Bed Crate Pad can be added for extra comfort.
What if my dog does manage to chew up this bed?
We have a 90 Day Warranty on all Original, Round, Orthopedic, Mini Tough Beds and Tough Pads. If your dog does manage to chew through one of the Tough Beds within the guarantee period, we'll replace the cover, free of charge. If your dog manages through our Tough Pads or Mini Tough Beds, we'll send out a free replacement. We're that confident!
Aren't all dog beds the same? What makes yours so different?
Our beds are actually built to inhibit the dog's ability to chew them. For starters, the covers of our beds are made out of military grade 1680 denier ballistic nylon, the same material worn as body armor by US combat forces! Unlike other beds, our ballistic nylon is far more chew resistant than cloth or other cheap fabrics that can be ripped apart at the seams. We take extra pains to engineer our beds with concealed Velcro closures on the bottom of the beds to minimize the dog's temptation and ability to chew in this area. Rounded corners and solid, well-sewn seams also greatly reduce the possibility of the dog grabbing hold of a weak seam.
What about cleaning the bed?
Our beds are super-easy to clean! The bottom pad of the den bed can be popped out from the walls, and both parts can be washed. The small bed can usually be machine washed in cold water on delicate, but please wash the parts separately. The bed should then be allowed to air dry. Larger sizes may require a commercial washer, depending on the size of your washer at home. The biggest size may need to be tub soaked or hosed down instead. If your dog has an accident on the bed, please clean all urine and vomit immediately with a dry towel before washing. Customers in the past have told us that a deodorizer (ex. Febreeze or baking soda) can take away the urine or vomit smell.