We are doing all we can to help prevent pet parents from having to go out to public stores to get their loved ones essential items like beds and food. Our warehouse personnel are wearing gloves and masks, working shifts with fewer people, adhering to the social distancing protocols, and disinfecting surfaces every few hours. All orders are shipping in one to three business days.
Stay safe, take care of each other.
Extending the life of our products is a keystone to our sustainability. Our beds are built to last a lifetime, so we carefully inspect returned products to determine their condition in hopes to find each one a new home. Our Open Box items are often like-new, typically returned to us because the wrong size was ordered. Occasionally, small marks or blemishes may be present due to shipping or very light use. We support our local animal shelters by donating any returned products with signs of heavier use.
If open box items are sold out, check back often. These items restock as soon as they are available but sell out quickly. Additional discounts are not applicable for these products.